Elysian Bliss Shipping Policy

Elysian Bliss Shipping Policy

At Elysian Bliss, we strive to ensure that your order reaches you in the best condition and in a timely manner. Please read below for details on our shipping process, costs, and timelines.

Shipping Locations

We currently ship to addresses within the United States. International shipping is not available at this time.

Processing Time

• All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.
• Please note that during high-volume periods (such as holidays), processing may take an additional 2-3 business days.

Shipping Rates & Delivery Times

• Standard Shipping: Typically takes 5-7 business days.
• Expedited Shipping: Typically takes 2-3 business days.
• Free Shipping: We offer free standard shipping on all orders.

Expedited Shipping rates for orders under will be calculated at checkout and are based on the weight and destination of your order.

Shipment Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to follow your package’s progress.

Damaged or Lost Packages

• Damaged Orders: If your order arrives damaged, please email us at Contact@HorizonImportsGroupLLC.com within 48 hours of receiving the item. Include photos of the damaged product, your order number, and any other details that may help us resolve the issue.
• Lost or Stolen Packages: We are not responsible for packages once they are marked as delivered by the carrier. If your package is lost or stolen, please contact the carrier directly for further assistance. However, feel free to contact us at Contact@HorizonImportsGroupLLC.com, and we’ll do our best to assist you.

Delivery Issues

If the delivery address provided is incorrect or incomplete, and the package is returned to us, we will contact you to confirm the correct address. Additional shipping charges may apply to reship your order.

International Shipping

At this time, we do not offer international shipping. We hope to expand our shipping options in the future.

Order Modifications or Cancellations

• Order Modifications: If you need to modify your order (such as changing the shipping address), please contact us immediately at Contact@HorizonImportsGroupLLC.com. Once an order is processed or shipped, we may not be able to make changes.
• Order Cancellations: You may cancel your order within 24 hours of placing it. After 24 hours, we may not be able to cancel the order as it could be in the processing or shipping phase.

Contact Us

If you have any questions or concerns about shipping, please don’t hesitate to contact us at Contact@HorizonImportsGroupLLC.com. We’re here to help!